Terms of Use

Effective date: 1 November 2025
Last updated: 1 November 2025

Terms of Use

Welcome to Maple Law&Recovery. These Terms of Use (“Terms”) govern your use of our website and our legal services. By accessing our website or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or our services.

1. Definitions

• “We”, “us”, “our” means Maple Law&Recovery, a legal services provider operating in Canada.
• “You”, “your”, “client” means the natural or legal person using our services.
• “Services” means the legal services, consultation, fund recovery following fraud, and related services provided by Maple Law&Recovery.
• “Website” means maple-recovery.com and all associated pages.

2. Legal services

2.1 Nature of the services

Maple Law&Recovery provides specialized legal services focused on **fund recovery following fraud**, including but not limited to:

• Recovery of funds from fraudulent brokers
• Recovery of funds following cryptocurrency fraud
• Disputes related to fake investment projects
• International fund recovery
• Legal consultation and representation

2.2 Lawyer–client relationship

A lawyer–client relationship is established only when:

• We have formally agreed in writing to represent you
• You have signed a fee agreement
• We have confirmed acceptance of your case

General information on our website does not create a lawyer–client relationship. Free consultations do not create a lawyer–client relationship unless we subsequently agree to represent you.

2.3 Scope of representation

The scope of our representation will be defined in your fee agreement. We will represent you only for the specific matters described in that agreement.

3. Eligibility and requirements

3.1 Minimum claim amount

We generally accept cases involving losses of 3,000 CAD or more. Cases below this threshold may be declined or referred to other resources.

3.2 Jurisdiction

We are authorized to practise law in Canada. Although we handle international fraud cases, our representation is based on Canada law and mechanisms of international legal cooperation.

3.3 Age requirement

You must be at least **18 years old** to use our services. If you are under 18, a parent or legal guardian must retain our services on your behalf.

4. Fees and payment

4.1 Fee structures

We offer different fee arrangements depending on your case:

• Percentage-based fees (contingency fee): We charge a percentage of the funds recovered (generally 25–35%).
• Hourly rate: For some matters, we charge an hourly rate.
• Flat fee: Fixed fees for specific services.
• Hybrid: A combination of the above options.

The specific fee arrangement will be detailed in your fee agreement.

4.2 Costs and disbursements

In addition to legal fees, you may be responsible for costs and disbursements, including:

• Court filing fees
• Investigation costs
• Expert witness fees
• Translation services
• Travel expenses for international matters
• Document production and courier/mailing costs

4.3 Payment terms

• The initial consultation is free
• Retainer fees (if applicable) are due upon signing the fee agreement
• Invoices are payable within **30 days**, unless otherwise stated
• Contingency fees are payable upon successful recovery

4.4 No guarantee of success

Although we have a success rate of over 86%, we cannot and do not guarantee results in a specific case. Legal fees may still be incurred even if recovery is not achieved, depending on your fee arrangement.

5. Client responsibilities

5.1 Truthful information

You must provide complete, accurate and truthful information regarding your case. Hiding information or providing false information may harm your case and constitute a breach of this agreement.

5.2 Documentation

You are responsible for providing all relevant documentation, including:

• Transaction records
• Communications with fraudsters
• Bank statements
• Contracts and agreements
• Any other evidence related to the fraud

5.3 Cooperation

You must fully cooperate with our investigation and legal proceedings, including:

• Responding promptly to our requests
• Attending meetings and court hearings where necessary
• Providing testimony if required
• Following our legal advice

5.4 Confidentiality

You must maintain **confidentiality** regarding legal strategy and sensitive case information, unless disclosure is legally required or we authorize it.

6. Our responsibilities and limitations

6.1 Professional standards

We will provide legal services in accordance with:

• The regulations of the Canada bar
• Professional conduct rules
• Best practices in fund recovery following fraud
• Attorney–client privilege requirements

6.2 Limitations

We are not responsible for:

• Delays caused by third parties (courts, banks, foreign jurisdictions)
• Changes in the law that affect your case
• Actions of opposing parties or third parties
• Matters outside the scope of our fee agreement

7. Use of the website

7.1 Acceptable use

You agree to use our website only for lawful purposes. You may not:

• Violate applicable laws or regulations
• Infringe intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Collect information about other users
• Use automated systems to access the website without authorization

7.2 Intellectual property

All content on our website, including text, graphics, logos, images and software, is the property of Maple Law&Recovery or our licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify or create derivative works from our content without written authorization.

8. No legal advice via the website

The information on our website is provided for general informational purposes only and does not constitute legal advice. You should not rely on website content as a substitute for professional legal advice.

Each fraud case is unique. Only after reviewing your specific situation can we provide tailored legal advice.

9. Confidentiality and privacy

All communications with Maple Law&Recovery are subject to:

• Attorney–client privilege (for clients)
• Professional confidentiality obligations
• Our Privacy Policy
• Applicable privacy laws (PIPEDA)

See our Privacy Policy for detailed information on data processing.

10. Acceptance and termination of a case

10.1 Right to refuse representation

We reserve the right to refuse representation for any reason, including:

• Conflicts of interest
• Insufficient evidence
• Cases below our minimum threshold
• Capacity constraints
• Cases outside our expertise
• Jurisdictional limitations

10.2 Client’s right to terminate

You may terminate our services at any time by providing written notice. You remain responsible for:

• Fees for services already rendered
• Costs and disbursements incurred
• Any contractual obligations in the fee agreement

10.3 Our right to withdraw

We may withdraw from representation in accordance with bar regulations, including situations where:

• You do not pay fees as agreed
• You do not cooperate or do not follow our advice
• Continuing representation would violate professional ethics
• The relationship is irreparably broken

11. Disclaimers and warranties

11.1 Website “as is”

Our website is provided “as is” without warranties of any kind, express or implied. We do not warrant that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free of viruses or harmful components
• The information is complete, accurate or up to date

11.2 No guarantee of results

We cannot and do not guarantee specific outcomes in legal matters. Success depends on many factors beyond our control, including:

• Availability of evidence
• Location and cooperation of fraudsters
• Court decisions
• Cooperation from financial institutions
• Applicable laws and regulations

12. Limitation of liability

To the fullest extent permitted by law:

• Our liability is limited to the fees you have paid for our services
• We are not liable for indirect, incidental, consequential or punitive damages
• We are not liable for losses resulting from the actions of third parties
• We are not liable for technical failures or errors on the website

This limitation does not apply where prohibited by law or to liability in cases of fraud, gross negligence or wilful misconduct.

13. Indemnification

You agree to indemnify and hold harmless Maple Law&Recovery, its lawyers, employees and agents from any claim, damage, loss or expense arising from:

• Your breach of these Terms
• Your violation of any law or regulation
• False or misleading information you provide
• Your use of our website

14. Conflicts of interest

We maintain strict conflict-checking procedures. We will not represent you if doing so would create a conflict of interest with current or former clients unless:

• All affected parties give informed written consent
• We reasonably believe we can represent all parties competently
• Representation is not prohibited by law

15. Retention and destruction of files

We retain client files in accordance with bar requirements:

• Active files: Maintained for the duration of representation
• Closed files: Retained for a minimum of 10 years after closure
• After the retention period: Securely destroyed or returned to the client on request

16. Communication

16.1 Methods of communication

We may communicate with you by:

• Email (encrypted where necessary)
• Telephone calls
• Postal mail
• Secure client portal (if available)
• Videoconference

16.2 Response times

We strive to respond to client inquiries within the following timeframes:

• Urgent matters: Within 24 hours
• Routine matters: Within 2–3 business days
• Complex requests: Within 5 business days

Response times may vary depending on the complexity of the case and workload.

17. Third-party services

Our fraud fund recovery services may involve third parties such as:

• Private investigators
• Blockchain forensics experts
• Foreign legal counsel
• Expert witnesses

Although we carefully select professional service providers, we are not responsible for their independent acts or errors, except to the extent required by law.

18. Governing law and jurisdiction

These Terms are governed by the laws of Canada and the applicable federal laws.

Any dispute arising out of these Terms or our services will be subject to the **exclusive jurisdiction** of the courts of Canada.

19. Dispute resolution

19.1 Complaints to the Bar

If you have concerns about our legal services, you may file a complaint with the Canada bar.

19.2 Mediation

Before initiating litigation, the parties agree to attempt to resolve the dispute through **good faith** mediation.

19.3 Arbitration

Disputes concerning fees may be submitted to arbitration in accordance with bar regulations.

20. Limitation period

Any claim against Maple Law&Recovery must be brought within the limitation period specified by applicable legislation. In Canada, this period is generally 2 years from the time you knew or ought to have known of the claim.

21. Severability

If any provision of these Terms is found unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

22. Entire agreement

These Terms, together with your fee agreement (if applicable) and our Privacy Policy, constitute the entire agreement between you and Maple Law&Recovery regarding the use of our services.

23. Changes

We reserve the right to modify these Terms at any time. Material changes will be notified through:

• Notice on the website
• Email to clients
• Updating the “Last updated” date

Your continued use of our services after changes constitutes acceptance of the amended Terms.

24. Force majeure

We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control, including:

• Natural disasters
• War or terrorism
• Government actions
• Internet or telecommunications outages
• Pandemics or public health emergencies

25. No waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.

26. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations by notifying you.

27. Contact details

For any questions regarding these Terms of Use, please contact:

Maple Law&Recovery
Suite 1800, 150 King Street West, Toronto, ON M5H 1J9, Canada

Email: info@maple-recovery.com
Phone: +14168472913
Emergency line: Available 24/7

28. Acknowledgement

By using our website or our services, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use.