Cookie Policy
Effective date: 1 November 2025
Last updated: 1
November 2025
Cookie Policy
This Cookie Policy explains how Maple Law&Recovery (“we”, “us” or “our”) uses cookies and similar tracking technologies on our website. This policy should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files that are placed on your device (computer, smartphone or tablet) when you visit a website. Cookies help websites recognize your device and remember information about your visit.
Cookies serve a variety of purposes, such as:
- Enabling certain website functions
- Remembering your preferences
- Analyzing website traffic and usage
- Providing personalized content
- Improving the user experience
2. Types of cookies we use
2.1 Essential cookies (strictly necessary)
These cookies are necessary for the proper functioning of the website. They enable basic functions such as page navigation, access to secure areas and form submission.
Examples:
- Session cookies: Maintain your session while you browse the site
- Security cookies: Authenticate users and prevent fraudulent use
- Load balancing cookies: Distribute traffic between servers
- Cookie consent: Remember your cookie preferences
Retention: Session cookies are deleted when you close your browser. Others may last for up to 1 year.
Can be disabled: No. These cookies are essential for the operation of the website.
2.2 Performance and analytics cookies
These cookies collect information about how visitors use our website, helping us improve functionality and content.
Examples:
- Google Analytics: Tracks pages viewed, time spent on the site, bounce rate
- Heat mapping: Shows how users interact with page elements
- Error tracking: Identifies technical issues
Information collected:
- Pages visited
- Time spent on pages
- Links clicked
- Search terms used
- Browser and device information
- Geographical location (country/city)
Retention: Up to 2 years
Can be disabled: Yes, via our cookie consent banner or your browser settings
2.3 Functionality cookies
These cookies enable enhanced features and personalization.
Examples:
- Remembering your language preference
- Storing form data so you don’t have to re-enter it
- Remembering accessibility settings
- Customizing content based on your region
Retention: Up to 1 year
Can be disabled: Yes, but some features may not function properly
2.4 Targeting and advertising cookies (where applicable)
These cookies track your browsing activity in order to deliver relevant advertising.
We do not currently use advertising cookies, but we may do so in the future with your consent.
3. Other tracking technologies
3.1 Web beacons (pixels)
Small graphic images embedded in web pages or emails that track whether you have viewed specific content.
3.2 Local storage
Technology that stores data locally in your browser, similar to cookies but with a larger capacity.
3.3 Session storage
Temporary storage that is cleared when you close your browser.
4. Third-party cookies
We use third-party services that may place their own cookies:
4.1 Google Analytics
We use Google Analytics to understand how visitors use our site.
- Purpose: Website analytics and performance tracking
- Data collected: Anonymized usage statistics
- Privacy policy: Google Privacy Policy
- Opt-out: Browser add-on for disabling Google Analytics
4.2 Social media plugins
If we embed social media content, these platforms may set cookies to track your activity.
4.3 Payment processors
Payment services may use cookies to process transactions securely.
5. How we use cookies
We use cookies to:
5.1 Essential operations
- Maintain secure client sessions
- Process contact form submissions
- Remember your cookie consent preferences
- Prevent spam and security threats
5.2 Improving the user experience
- Remember your language preference
- Maintain a consistent browsing experience
- Store form data to save you time
- Provide personalized content
5.3 Analytics and optimization
- Understand how visitors use our site
- Identify popular content
- Detect and fix technical issues
- Improve website design and functionality
- Measure the effectiveness of our services
6. Managing your cookie preferences
6.1 Cookie consent banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all: Allow all cookies
- Reject: Block non-essential cookies
- Settings: Choose which categories of cookies to allow
Your choice is stored for 12 months. You can change your preferences at any time.
6.2 Browser settings
Most browsers allow you to control cookies through their settings:
Google Chrome:
- Click the three dots (⋮) in the top right corner
- Select “Settings” → “Privacy and security” → “Cookies and other site data”
- Choose your preferred cookie settings
Mozilla Firefox:
- Click the menu button (☰) and select “Settings”
- Select “Privacy & Security”
- Under “Cookies and Site Data”, adjust the settings
Safari:
- Open Safari preferences
- Go to the “Privacy” tab
- Manage your cookie settings
Microsoft Edge:
- Click the three dots (⋯) and select “Settings”
- Select “Cookies and site permissions”
- Manage cookies
6.3 Deleting cookies
You can delete cookies already stored on your device via your browser settings. Note that deleting cookies may affect website functionality.
7. Detailed list of cookies
| Cookie name | Purpose | Type | Duration |
|---|---|---|---|
| cookieConsent | Stores your cookie consent preferences | Essential | 12 months |
| PHPSESSID | Maintains the user session | Essential | Session |
| _ga | Google Analytics – distinguishes users | Analytics | 2 years |
| _gid | Google Analytics – distinguishes users | Analytics | 24 hours |
| _gat | Google Analytics – limits the request rate | Analytics | 1 minute |
8. First-party and third-party cookies
8.1 First-party cookies
Placed directly by Maple Law&Recovery. We have full control over these cookies and the data they collect.
8.2 Third-party cookies
Placed by external services we use (such as Google Analytics). They are governed by the third party’s privacy policy.
9. Session cookies and persistent cookies
9.1 Session cookies
Temporary cookies that are deleted when you close your browser. Used for essential website operations.
9.2 Persistent cookies
Remain on your device for a defined period or until you delete them. Used to remember your preferences and analyze long-term website usage.
10. Why we use cookies
10.1 Security
- Protect against fraudulent activities
- Secure sensitive information
- Prevent unauthorized access
- Detect and prevent spam
10.2 Performance
- Understand which pages are most popular
- Identify errors and technical issues
- Optimize page loading speed
- Improve navigation and user flow
10.3 User experience
- Remember your language preference
- Maintain login state
- Pre-fill form information
- Personalize content based on your interests
11. Do Not Track (DNT) signals
Some browsers include a “Do Not Track” (DNT) feature that signals websites that you do not want your online activity to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals.
We do not currently respond to DNT signals, but you can manage cookies using our cookie consent banner and your browser settings.
12. Cookies and personal information
Some cookies may collect personal information (such as IP addresses). This information is processed in accordance with our Privacy Policy and Canadian law (CRTC).
We do not use cookies to:
- Collect sensitive personal information without consent
- Track you across unrelated websites
- Sell your data to third parties
- Build detailed personal profiles for marketing purposes
13. Legal basis for the use of cookies
Under Canada law and the PIPEDA, we use cookies on the basis of:
- Consent: You have given your consent via our cookie banner
- Legitimate interest: Essential cookies required for the website to function
- Legal obligation: Cookies required for legal compliance
14. Children’s privacy
Our website is not intended for children under 18 years of age. We do not knowingly use cookies to collect information from children. If you believe that a child has provided information via our cookies, please contact us immediately.
15. International transfers
Some cookies (such as Google Analytics) may transfer data to servers located outside Canada. When this happens:
- Data is anonymized where possible
- Transfers comply with Canadian data protection laws (PIPEDA)
- Appropriate safeguards are in place